Our History



2012 - New Partnership

Exclusive UK distribution agreement signed for products from Stanley Healthcare Solutions. This includes the well-known Scan Modul System™ and SpaceTRAX™ brands, a partnership that allows Bristol MaidTM to offer a high quality HTM71 storage, material flow & asset management solution.



2011 - Factory Extension

Extension of our site at Blandford Forum, Dorset allowing a number of off-site processes to be located under one roof, along with increased warehousing for distribution, larger offices and additional staff welfare facilities.



2010 - Safety Improvement

British safety council five star health & safety management system audit. Accredited three stars.



2010 - eClean™

Launch of the bedside cabinet, the first of our eClean™ range of ward based furniture



2009 - Design Bugs Out

Involvement in ‘Design Bugs Out’ an initiative commissioned by the Department of Health, NHS Purchasing & Supply Agency and the Design Council which challenged designers and manufacturers to redesign furniture with the aim of reducing Healthcare Associated Infections, (HCAI’s). This resulted in the development of a revolutionary new bedside cabinet made from a durable ‘easy clean’ polymer that reduces the number of hard to reach corners and surfaces.



2009 - Workplace Safety Award

British safety council five star health & safety management system audit. Accredited two stars.



2007 - Patient Safety

Development of the ‘Resus:station’ the next generation crash trolley following a study by ‘The National Patient Safety Agency’ which identified that errors with poorly restocked trolleys were adversely affecting patient outcomes. This led to the development and manufacture of five modular trolleys that are undergoing clinical trials at St Mary’s Hospital London.



2006 - Succession

Having joined the company in 1998 Stuart Davis takes over as Managing Director, marking the third generation of family management of the company



2005 - Founder

Jack Davis, founder of the business passes away



2004 - Lean Direction

Following the appointment of Tony Hurley, Interim Managing Director; the company underwent an extensive review period, resulting in the adoption of a lean approach in all areas of the business, an ethos that is mirrored throughout the organisation at all levels.



2003 - Quality Management System

Quality Management System certified by BM TRADA to the important ISO 9001:2000 revision



2002 - Complimentary Ranges

Established ourselves as a key distributor for Metro an American manufacturer and supplier of complimentary ranges of Healthcare Equipment. A relationship that expanded our product portfolio to include polymer moulded products.



2001 - Additional Units

Lease of additional units on a nearby industrial estate for processing of tube and stainless steel.



2001 - Tube Cutting

Investment into a dedicated machine for laser profiling of tube. This new technology gave substantial efficiency improvements along with flexibility to create unique profiles.



2000 - Cabinetry Creativity

Development of a range of wooden bedside cabinets along with investment into CNC woodworking plant, (Beam Saw/Edgebander/Machining Centre)



1999 - Laser Technology

Purchase of a high speed laser for the profiling of sheet metal.



1995 - Self Administration

Multiple prescribing of medication for administered patients was identified as being costly; which resulted in patients being encouraged to bring their own medication into hospital. A range of metal cabinets was developed with Queens Medical Centre, Nottingham for the storage of prescribed medication alongside the bed.



1995 - Factory Extension

Further extension to our site in Blandford



1994 - Quality Management System

Certification by BM TRADA to BS 5750 Quality Management System



1993 - Royal Free Medicine Trolley

Development of a high capacity storage range of medicine trolleys for the Royal Free in London.



1990 - Colour Catalogue

Printing of the first colour catalogue



1987 - CNC Technology

Purchase of a multi-head turret punch for the profiling of sheet metal. A revolutionary machine that was programmed offline, with reels of ticker tape storing each individual programme.



1985 - Computer System

Purchase of the first computer system.



1981 - Relocation

The Bristol site closed and all works were relocated to Blandford. The released funds allowed investment into much needed plant, pre-treatment line, curing oven along with a turret punch.



1975 - Site Developments

The Blandford site saw three further extensions.



1972 - Family Owned

Mike Davis left Fry's Chocolate factory to join Jack and his brother at the company. One of the founding members John Rowe left by mutual agreement.



1970 - Rural Development

A further site was purchased in Blandford, Dorset where a new unit was built. The Blandford branch focused on producing the tubular frames for the company, whilst Bristol worked on sheet-metal and wooden items.



1969 - First British Standard

The introduction of BS2881- Specification for hospital cupboards (wall-fixing) for poisons and dangerous drugs set the basis for the development of a range of triangular topped drug cabinets, a standard that is still current and recognised.



1965 - Linen Exchange

Linen cupboards on the ward were replaced by dedicated trolleys. It was not unusual for these to be towed around the hospital; chains of six trolleys were not unusual.



1964 - Hospital Drug Management

Focus on drug management within the NHS led to the development of the traditional triangular wooden drug trolley, a design that is still used in many wards to this day.



1955 - In-House Processes

The company started with very basic equipment and suffered supply issues dealing with a number of suppliers from around the UK. This led to a company policy of bringing all processes in house, controlling all stages of the product realisation process.



1954 - Expanding Portfolio

With continued growth, the portfolio quickly expanded to include drug cabinets, and trolleys, along with offering a hospital bed renovation service, particularly popular with Mental Health Hospitals who required an economical way of giving a more ‘homely’ look to the wards.



1953 - Founding Year

The company took advantage of increasing demand and decided to separate the business into two elements, office and medical, whilst sharing the same premises. It was at this time that John Rowe joined Jack. Hospital Metalcraft Ltd was founded on the 1st October in Ashton (Bristol) focusing on the ever growing demands of the National Health Service (NHS). It was this successful partnership that led to the adoption of the Bristol Maid trademark and familiar ‘nurses head’ logo that are, to this day, recognised as a trademark of quality.



1951 - Garage Venture

After a number of years serving in the Army followed by a short period with the Ministry of Works, Jack Davis set-up business with some colleagues running a small garage where they manufactured general office equipment and filing cabinets for the newly founded NHS.